涂料技术服务

I.?Tasks?/?activities:
The?job?holder?is?employed?as?a?Technical?Service?Engineer?to?support?customers?mainly?in?China.?
The?main?tasks?of?the?job?holder?are?the?following:
1.?Technical?customer?support?on?the?implementation?of?new?Mankiewicz?products
2.?Presentation?of?product?advantages?to?the?customers
3.?Instruction?of?customers'?painters?/?application?engineers;?imparting?of?specific?application-technological?knowledge
4.?Supporting?customers?with?the?conception?of?their?application?facilities
5.?Gathering?of?information?on,?analysis?of?and?dealing?with?application?problems?and?customer?complaints
6.?Observation?and?reporting?of?competitors'?activities
7.?Documentation?of?all?internal?and?external?processes?(ATA?reports,?sample?orders,?FMEA,?etc.)
8.?Processing?of?sample?orders
9.?Application?parameter?testing?of?new?product?developments?and?optimisation?in?cooperation?with?the?laboratory
10.?Maintaining?contact?with?market-leading?and?innovative?application?facility?manufacturers
11.?Application?technical?support?and?information?of?external?and?internal?customers?regarding?all?systems?available?on?the?market
12.?Development?of?application?recommendations?for?customers?(internal?and?external)
13.?Imparting?of?knowledge?on?pre-treatment?methods?to?customers?(internal?and?external)
14.?Development?and?definition?of?application?windows
15.?Preparation?and?follow-up?of?project-related?customer?visits
16.?Participation?at?project?meetings
17.?Maintenance,?servicing?and?operating?of?application?technical?systems?(spray?guns,?pumps,?circulation?systems,?2K?coating?mixing?and?dispensing?system?etc.)
18.?Preparation?of?operating?instructions
19.?Coloristic?adjustments?of?products?and?adjustments?in?regards?to?customers'?needs
II.?Knowledge?/?skills?required
1.?Good?technical?knowledge
2.?Good?knowledge?of?application?technical?systems
3.?Good?knowledge?of?application?techniques?(spray?guns,?piston?pump,?double?diaphragm?pump)
4.?Basic?commercial?knowledge
5.?Good?command?of?English?and?another?foreign?language?if?required
6.?Good?command?of?all?relevant?business?processes
7.?Ability?and?willingness?to?keep?own?knowledge?up?to?date
8.?Good?communicative?skills?and?the?ability?to?persuade?(conciseness)
9.?Good?presentation?skills
10.?Good?conflict?management

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